Mugs Golf Refund and Returns Policy

At Mugs Golf, we are committed to providing you with the highest quality products and ensuring your complete satisfaction. If you are not entirely satisfied with your purchase, we are here to help.

Returns:

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.

Refunds:

• Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• If the item you received is damaged or defective, Mugs Golf will cover the return shipping costs.

Exchanges:

• If you need to exchange an item for the same product, please contact us at [contact email]. We will guide you through the process and ensure a swift exchange.

Contact Us:

• If you have any questions on how to return your item to us, contact us at [contact email] or [contact phone number].

Note:

• Certain items are non-refundable and non-exchangeable. These include gift cards and custom-made or personalized items.

Thank you for shopping with Mugs Golf. We appreciate your business and look forward to serving you again!